Return Policy
At STS Machining, we strive to ensure you're happy with your purchase. Here’s our 30-day return policy for online orders:
1. **Return Period**: You have 30 days from the delivery date to return items for a refund, exchange, or store credit.
2. **Condition**: Items must be in their original condition, meaning unused and with all tags, packaging, and accessories included.
3. **Proof of Purchase**: Keep your order confirmation or receipt, as it is required to process your return.
4. **Exclusions**: Some items, such as custom-made products, perishable goods, or final sale items, may not be eligible for return. Check product details or our website for specifics on non-returnable items.
5. **Return Process**:
- Start a return by completing the online return form on our website or contacting our customer service team.
- Follow the instructions provided, which may include using a pre-paid return label if offered.
6. **Refunds and Credits**: After we receive and inspect your returned item, we will process your refund or store credit within a few business days. Refunds will be issued to the original payment method.
For questions or assistance with our return policy, please contact our customer service team.
Thank you for shopping with us!